Concierge Care—Without the Fee: Building OSF Complete Care 55+

September 18, 2025 00:45:26
Concierge Care—Without the Fee: Building OSF Complete Care 55+
PEMBA ON-DEMAND: Real Stories from Physician Leaders
Concierge Care—Without the Fee: Building OSF Complete Care 55+

Sep 18 2025 | 00:45:26

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Hosted By

Norm Chapin, MD, MBA

Show Notes

How do you transform a concierge-style medical practice into a team-based model that truly serves aging patients with chronic conditions?

In this episode of “PEMBA On Demand,” host Dr. Norman A. Chapin interviews Sandy Valino Stock, Managing Medical Director at OSF Complete Care 55 Plus. Sandy shares her journey from running a concierge-style direct primary care practice to leading a team-based, insurance-inclusive model that focuses on adults 55 and older living with chronic conditions. She offers insights on adapting care models to patient needs, implementing innovative programs, and balancing leadership with clinical work. The discussion also explores physician well-being, the value of mentorship, and strategies for building sustainable, patient-centered healthcare systems.

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